Privacy Policy

Last updated: July 31, 2026

At CL Translate (“we,” “our,” or “the company”), we respect your privacy and are committed to protecting the personal data you provide to us when using our website (the “Site”) and our sworn and professional translation services (the “Services”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and what your rights are.

1. Information We Collect

We may collect the following types of information when you use our contact form, subscribe to our newsletter, or request a quote:

  • Identification and contact data: full name, phone number, email address.

  • Attached documents: files, scans, or photographs of personal, academic, corporate, or legal documents that you send us for translation and quoting purposes.

  • Site usage data: IP address, browser type, pages visited, and browsing time, collected through cookies or analytics tools.

  • Communications: messages sent via email, WhatsApp, or web forms.

2. Purpose of Data Processing

We use your information to:

  • Prepare quotes and provide the requested translation services.

  • Contact you to follow up on your request or process.

  • Send our newsletter, only if you have voluntarily subscribed.

  • Comply with legal requirements applicable to sworn translation in Guatemala.

  • Improve the quality of our Site and our Services.

3. Document Confidentiality

We recognize that the documents you entrust to us (certificates, contracts, academic diplomas, immigration documents, among others) contain sensitive information. Therefore:

  • Documents are used exclusively for translation and quoting purposes.

  • We do not share, sell, or disclose your documents to third parties without your authorization, except when required by a competent authority.

  • We apply reasonable security measures for the storage and transmission of the files you send us.

4. Sharing Information with Third Parties

We do not sell or rent your personal information. We may share limited information with:

  • Technology service providers (for example, web hosting, email, or form management tools) that assist us in operating the Site, under confidentiality obligations.

  • Public authorities, when required by law.

5. Cookies

Our Site may use cookies to enhance your browsing experience and analyze Site usage. You can set your browser to refuse cookies; however, doing so may affect some features of the Site.

6. Retention of Information

We retain your personal information and documents only for as long as necessary to fulfill the purpose for which they were collected, or for the period required by Guatemalan legislation applicable to the role of Sworn Translator (Traductor Jurado).

7. Your Rights

You have the right to request access to, rectification of, or deletion of your personal data, as well as to withdraw your consent for receiving marketing communications (for example, by unsubscribing from the Newsletter). To exercise these rights, you may contact us at:

  • Email: traductorajuradamaritza@cltranslate.com

  • Phone: +502 0000-0000

8. Information Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no Internet transmission system is completely secure, and we cannot guarantee the absolute security of transmitted information.

9. Minors

Our Services are intended for adults. We do not knowingly collect information from minors without the consent of their parents or legal guardians.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The date of the last update will be indicated at the beginning of this document. We encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

  • CL Translate

  • Phone: +502 0000-0000

  • Email: traductorajuradamaritza@cltranslate.com